"Bot." It's not uncommon to be familiar with the term, but have trouble defining it. What is a bot, and why should you care? In the broadest of senses, the type of bot we're referring to is simply any ...

ChatGPT AI has been trained to provide conversational answers to users’ queries. It’s fantastically talented but still prone to producing cogent waffle and misinformation. ChatGPT AI has been trained ...

How can you implement AI bots in your company, and what will they be able to do for you? Here’s how Avaya expects things to shake out. The hype surrounding AI-based voice and chatbots is evident, but ...

Ray Fowler is Director at digital transformation consultancy Transform. Ray honed his career in operational roles within some of the largest UK retailers before moving across to consulting, eventually ...

Understanding log file data can reveal crawl patterns, technical problems, and bot activity that traditional SEO tools cannot ...

Despite rising concern among the public, social-media companies have had little success stemming the wave of online harassment. As part of research recently published in the journal Political Behavior ...