From April 1, 2026, Google will block inactive developer tokens from uploading Customer Match data via the Google Ads API.

San Diego-based ChatSpark announces its Conversational AI platform featuring AI Agents, real-time AI Actions, and ...

Manish Sood is CTO, Founder and Chairman of Reltio, a provider of cloud data services used by enterprises to create rich customer profiles. The economic shock and social restrictions brought on by the ...

The volume of data is increasing exponentially, making it more difficult to make use of it all. But this ever-increasing abundance of information creates a huge opportunity for businesses to better ...

As more companies integrate large language models into customer support, analytics, and internal automation, the main concern ...

JumpCloud has told customers it reset their API keys to protect their organizations from an apparent security incident. The directory, identity and access management giant said in an email to ...

Once again, the world is in flux as we emerge from the pandemic, navigating the new normal of a hybrid workforce. This phase has signaled opportunities to return to pre-pandemic customer habits and ...

OpenAI has stopped using customer data sent via APIs for training its language models. The policy change mainly affects business customers, not ChatGPT users. OpenAI's decision highlights the growing ...