Ashok, CEO of UnfoldLabs, is an innovation veteran who believes in making the world a better place with futuristic technology products. We are paying attention to what we touch like never before ...

Businesses are more regularly implementing AI-based chatbots and conversational user interfaces (CUIs) to manage many aspects of an organization, often addressing customer service needs. Chatbots in ...

User journey and customer journey are the buzzwords in the IT industry, given the need for redesigning applications for a better user/customer experience. When it comes to selecting or prioritizing ...

NetSuite kicked off its annual SuiteWorld conference in Las Vegas this week with a nature-themed keynote session, aimed at highlighting the potential dangers growth can bring for businesses – and how ...

A startup that uses artificial intelligence for website optimization and raised $9 million last fall could be one to watch in the digital experience software space. Coframe uses adaptive, AI-powered ...

A Multimodal User Interface (MUI) is a revolutionary system that transforms our daily interactions with technology. Imagine managing your home gadgets with voice commands while adjusting settings on a ...

Software has never looked cooler, but user interface design and user experience have taken a sharp turn for the worse. When we first got the personal computer, we didn’t worry much about how things ...

Self-service has become the focal point of customer experience. One of the changes brought about by the web is consumers expecting 24-hour access to goods and services. Self-service has evolved well ...