Visitors to the Harold B. Lee Library at Brigham Young University may have noticed the recent appearance of the color red as student employees promote the value of reference desks with the slogan ...

For years, we’ve been hearing that traditional library reference service is dead. In reality, reference just disappeared, like Jimmy Hoffa. But unlike in the case of Hoffa, no one in the library field ...

Reference librarian Mary Aylmer returns a book title to Zymere Dozier, 2, after performing a search for a patron at the Decatur Public Library reference desk.

One year ago, columnist Brian Kenney wrote a piece for PW titled “Where Reference Fits in the Modern Library.” The column addressed his frustration with the gulf between reference work as he ...

“How do you undo nerve gas?” “How do you make rope out of human hair?” “Would you mind checking out this rash?” These are other burning reference questions are answered in this homage to the 7.2 ...

A new question has been popping up for the Rochester Public Library’s reference desk. Could the water leak that damaged much of the second floor point to a way to engage more library users? "Having ...

The Reference Desk at Memorial Library has relocated to be closer to the Technology Training Center in the Learning Commons. A purple curve on the carpet leads visitors to the reference and research ...