The 2026 Retail TouchPoints Store Design & Experience Benchmark Survey shows there’s an enthusiasm for tools to support digital engagement.

Retailers know the store of the future won’t build itself, but they’re still struggling to lay the foundation. A new Coresight Research survey, sponsored by Tech Mahindra, finds that 84% of retail ...

Employee satisfaction plays a central role in store operations. After all, when employees are happy and engaged, they create more productive and profitable store environments. But one survey found ...

Biometric solutions help deliver these capabilities through innovations in fingerprint or facial recognition technologies. These solutions are poised to play a growing role in raising the quality of ...

Organizations in the digital age can no longer afford downtime or problems. Whether it’s retailers’ loyalty programs not collecting points or shipping companies suffering from logistics software ...

That behavior is now shifting: with agentic AI, shopping is becoming less about finding products and more about expressing intent. Instead of typing keywords or browsing categories, consumers describe ...

Understaffing a store isn’t headline-worthy. Yet, at many retailers, such inefficiencies forfeit more inventory than the smash-and-grab robberies that go viral or make the news. Inventory loss is out ...

Running a grocery store involves more than just the sales floor. With basement storage, back-of-house mezzanines, and in some cases multiple retail levels, moving product, carts, and supplies ...

SUNNYVALE, Calif., Jan. 9, 2025 /PRNewswire/ -- Ahead of NRF 2025, the retail industry's largest event, Everseen today announced it is partnering with Google Cloud to help retailers transform physical ...

As chief operating officer, Taylor will oversee store operations, supply chain, merchandising, marketing and digital, real estate and store development, as well as decision science and process ...