In a workplace, delegation involves transferring the responsibility for carrying out a specific task or activity from one person to another – usually, from a manager to an employee. It’s actually one ...

This is the fourth article in a series regarding process-based opportunities as the healthcare industry begins to emerge from the challenges of the pandemic. As noted in the introduction to this ...

I am a big believer in process mining. My devotion to the approach is partly based on a strong belief in the value of a process orientation; I don’t think organizations can improve their operations ...

Processes and process automation take many forms. Here’s how to navigate the growing ecosystem of tools for automating everything from simple repetitive tasks to complex custom workflows. In 2015, ...

When used for customer service, IPA enhances the customer experience with quick response times, round-the-clock availability, and virtually no human errors. Intelligent process automation (IPA) blends ...

MELBOURNE, Australia & PRAGUE, Czech Republic--(BUSINESS WIRE)--Apromore, the leading provider of enterprise-grade and open-source process mining technology, today announced a partnership with ...