When they’re in working order, your personal electronics are indispensable. When they’re not, they’re hell on earth. There’s nothing more frustrating than a television that won’t connect to WiFi, a ...

Tech to Us is a remote-access technical support company designed to meet the needs of clients at home and with small businesses. It offers four monthly or annual plans for a flat fee, which covers a ...

For the first two years the service was outstanding. When I clicked on their icon someone almost immediately responded; they were highly courteous, knowledgeable, and always helped me resolved my ...

At some point, calling your tech-savvy friends and relatives for help gets old. Or rather, they stop answering the phone, and you’re left on your own to figure out why your Wi-Fi doesn’t work.

ATLANTA--(BUSINESS WIRE)--EarthLink, a leading provider of internet and online services, is launching EasyTech to provide customers safe and secure technical support. EarthLink EasyTech offers remote, ...

AppDirect, a cloud-based marketplace featuring hundreds of software-as-a-service (SaaS) apps, has acquired Radialpoint, a cloud and technical support service provider for small businesses. Founded out ...

Being on-call IT support for family and friends just got a little easier, thanks to self-service tools unveiled at this year's CES This year’s CES was a wild time and foreshadowed what looks to be a ...

Outsourcing is not a new notion. Nevertheless, experts are still arguing about its positive and negative effect on businesses. Both devotees and critics of outsourcing are right. In cases when all the ...