Kingfisher's Jon McKenna charts the retailer's shift from a structured virtual IT agent to generative AI and agentic automation on ServiceNow, with the primary goal of freeing store colleagues' time ...

At GTC 2026, Nvidia launched its Agent Toolkit, signing Adobe, Salesforce, SAP and 14 others in a major push to power ...

Haibot brings AI-powered IT help-desk to WhatsApp, cutting ticket backlogs at intakeSouth African AI startup Haibot has launched a conversational AI agent that manages the IT support journey – from ...

ServiceNow's new Autonomous Workforce framework inherits enterprise permissions from deployment — so AI specialists can't ...

The world's biggest companies have a problem. They are running on workflows that are broken, slow, and manual — and they are ...

Komal Goyal is CEO of 6e Technologies, a Global IT Advisory & Consulting firm in Oracle Cloud, E-Business Suite and Government Consulting. A recent Boston Consulting Group report suggests it can. By ...

Qualys researchers expose ‘CrackArmor’ flaws that allow unprivileged users to escalate privileges to root, break container isolation, and crash systems, with no CVE identifiers yet assigned.

Atlassian’s 2025 State of Incident Management research study surveyed over 500 software developers, IT professionals, and IT decision makers (ITDMs) across the US about IT Service Management (ITSM).

On February 20, the National Highway Traffic Safety Administration issued NHTSA Campaign Number: 26V104000: Trailer Lighting and Brakes May Not Function. Sounds scary, especially if the trailer brakes ...

Ashlyn is one of Forbes Home's in-house writers and a former civil engineer-turned content writer with over six years experience. Until recently, Ashlyn focused on creating content for Forbes Home as ...

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