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fox8.com
Supportbench Enhances Ticket Management System with AI, SLA Controls, and Customizable Dashboards
Supportbench enhances its ticket management system with AI-powered routing, SLA controls, and customizable dashboards for B2B support teams. The Customer 360 feature gives agents full visibility into past interactions, service levels, and account history — all in one view. Supportbench’s latest update introduces customizable client portals ...
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